Connect Flux | CallingBird Docs

What do you need?

You need administrator access to Flux and access to CallingBird. Collect two different values in Flux: the practice slug from Online appointments and an API token from Appointment widget.

Prepare Flux

1
Open Online appointments in Flux
Click the gear icon in the left menu and choose Online appointments under Appointments. Flux describes this route as Settings > Appointments > Online appointments.
2
Copy the practice slug
Find the base URL of your online appointments. The practice slug is only the part after the base URL; don't copy the full URL.
The part after the base URL is the practice slug you enter in CallingBird.
3
Open Appointment widget
Go back to Settings and open Appointment widget. This is where Flux manages the API tokens for the appointment widget.
Appointment widget in the Flux settings.
4
Give the token a recognisable name
Enter a name such as CallingBird for New token name and click Create token.
Use a recognisable name so you know later what this token is for.
5
Copy the API token
Copy the new token immediately after Flux shows it. You will enter this token as Flux API token in CallingBird.
The new API token you'll paste into CallingBird.

Connect Flux in CallingBird

1
Open Integrations
In CallingBird, go to Settings > Integrations and choose Connect on the Flux card.
The Flux card with the Connect button.
2
Enter Practice slug
Paste only the value you found after the base URL in Flux into Practice slug.
Paste only the part after the base URL here.
3
Enter Flux API token and connect
Paste the token from Flux into Flux API token and click Connect. CallingBird verifies the values before saving the connection.
Paste the token you copied from Flux here.
4
Check that Flux is connected
After a successful connection, the Flux card under Integrations shows the Connected status. Use Manage later to change the scope or disconnect.

Manage Flux after connecting

After connecting, the assistant uses Flux as the calendar provider for appointments.

1
View employees from Flux
Under Team you see the employees from Flux the assistant can schedule with; you change them in Flux itself.
2
Manage appointment types
Under AI assistant > Book appointments you see the appointment types callers can book by phone, and turn on whether the assistant asks for gender.
3
Only disconnect when needed
Use Manage on the Flux card under Integrations and choose Disconnect. After that the assistant can no longer schedule through Flux.